Effective Date: 15.12.2024
1. Introduction
At ISG Designs, we strive to provide our customers with high-quality products and services. However, due to the nature of our offerings, all sales are final, and we do not offer refunds or exchanges. This policy applies to all products and services, including but not limited to, digital downloads, subscriptions, design services, and physical products.
2. Scope
This No Refund Policy applies to all transactions conducted through our website, ISG Designs (“www.innovatesolutionsdesigns.com”). By making a purchase on the Site, you agree to be bound by the terms and conditions set forth in this policy.
3. Digital Products
All digital products, including downloadable content and subscriptions, are non-refundable. Once you have gained access to the digital content, whether downloaded or streamed, you forfeit your right to cancel and request a refund.
4. Design Services
All design services, including but not limited to graphic design, web design, and branding services, are non-refundable. Design services require a significant amount of time and resources, and once the design process has commenced, refunds cannot be issued.
5. Physical Products
All physical products purchased from ISG Designs are non-refundable. This includes but is not limited to, printed materials, promotional items, and custom orders. We do not accept returns or exchanges for any reason other than defects or errors on our part. In the event of a defect or error, please contact our customer support team within 14 days of receiving your order for assistance.
6. Exclusions
This policy does not affect your statutory rights. If you receive a defective or incorrect item, or if there are any other issues with your order, please contact our customer support team immediately. We will do our best to resolve the issue in a timely and satisfactory manner.
7. Contact Information
If you have any questions or concerns about this No Refund Policy, please contact our customer support team at [email protected] . We are here to assist you and ensure that you have a positive experience with ISG Designs.
8. Changes to This Policy
We reserve the right to update or modify this No Refund Policy at any time. Any changes will be effective immediately upon posting to the Site. We encourage you to review this policy periodically to stay informed about our refund practices.